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Master the skill set of solutions architect

Masters Certification

Earn Masters certification on completion

Rs.10 lacs - Rs.15 lacs

Annual average salary in India

key features

  • Learn to build strategies to deal with the project issues
  • Understand the organizational know-hows
  • Understand the concept of the supply management
  • Know the methodologies of the service capabilities
  • Become eligible for ITIL MALC Expert Level Certification Exam

Why to Join ITIL Intermediate Certification Training?

The demand of the ITIL certified professional are increasing rapidly and the organizations all over the world do not hesitate in paying a hefty amount to the managers who can manage their IT projects both in terms of service lifecycle and the capabilities.
The training on ITIL Intermediate Service Capabilities not only helps the candidates in understanding the methodologies of planning, validating and improving the quality of the project, but can get you the points that will make you eligible for the expert level certification exam. ITIL Service Capability training is a concoction of four courses: RCV, PPO, OSA and SOA. 

Who should join ITIL Intermediate Capability Training Courses?

This course is ideal for:

  • Chief Information Officers (CIOs)
  • IT managers and supervisory staff
  • Service designers
  • Chief Technology Officers (CTOs)
  • Team leaders
  • Service designers
  • Quality Analysts and Application Management in 
  • IT planners
  • IT security managers
  • IT architects
  • IT audit managers
  • IT consultants


The candidates should have cleared ITIL Foundation level exam.

Learning Path

The ITIL Intermediate OSA certification training consists of 56 lectures which helps the participants in understanding the core service operations processes so that a one can deliver as well as provide support to the customer service. Moreover, OSA intelligence can bring you lots of job opportunities with the salary package of approximately $86,746, which is quite impressive. 

Course Curriculum

Though this ITIL Service Capability training you would gain the fundamental intelligence on planning, implementing as well as optimizing the IT processes. This training prepares you for the PPO exam and gives you the crystal clear vision of how to implement the metrics in order to evaluate the PPO success. Moreover, as this is one of the important aspects of managing the IT projects, you will learn about some of the important industry hacks via live project practice. 

Course Curriculum

The modules aim to impart in-depth enlightenment on the skills that will prove to be helpful in managing optimizing and implementing the IT processes. This course prepares you for the ITIL RCV (Release, Control and Validate) exam and gives you the clear idea about applying the activities for the RCV processes in the service lifecycle. Moreover, through this training you would gain expertise in implementing the metrics for RCV evaluation. This training is the best way to enhance your analytical skill to analyze and process the IT projects. 

Course Curriculum

This curriculum helps you in understanding the concepts of managing the supplier as well as the contract database. You will achieve the operational excellence via implementing the SOA activities and functions. Moreover, you would be able to evaluate the challenges, risks and the critical success factors in order to measure the success of SOA. This training would be a great help in dealing with the IT projects in your work place. 

Course Curriculum

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ITIL Intermediate Capability Training Courses
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